Masterminds Podcast

How to Build a Brand People Trust: Claudia Lumor || Masterminds Podcast EP81

Richie Mensah Episode 81

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0:00 | 1:16:11

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She left banking to start a magazine everyone said would fail. Fifteen years later, Glitz Africa is one of the most trusted brands on the continent — and the money followed the trust, never the other way around.

In this episode of the Masterminds Podcast, Richie Mensah sits down with Claudia Kwarteng Lumor — founder of Glitz Africa, UN Goodwill Ambassador, and one of the most influential platform builders in Ghana. Claudia breaks down exactly how she turned a magazine into an ecosystem spanning Glitz Africa Fashion Week, the Ghana Women of the Year Honours, and the Female CEOs Summit. She explains why she has refused paid features for fifteen years, why she stands at the back of every event she hosts, why mentorship does not require a single one-on-one meeting, and why chasing money guarantees you will never build wealth. This is a masterclass in integrity, patience, and building something people believe in.

In this episode, you'll learn:

  • How growing up in Kumasi as a child of the whole community shaped Claudia's sense of purpose
  • Why she spent two years researching before leaving her banking career to launch Glitz
  • The difference between building a business and building a platform people trust
  • Why she has refused paid covers and paid features for fifteen years — and how that built her brand
  • How every Glitz initiative was created to fill a real gap, never to copy what others were doing
  • Why mentorship from afar can be more powerful than a one-on-one relationship
  • Why excellence is a daily decision — and how preparation opens doors that talent alone cannot
  • Her honest position on feminism: equity, the right women in the right rooms, and results above gender
  • Why chasing money guarantees you stay broke — and what to chase instead

Chapters

00:00 – Intro
 03:36 – Growing Up in Kumasi: A Child of the Whole Community
 07:07 – From Banking in London to Stanbic to a Leap of Faith
 11:50 – Identifying the Gap: Why Ghana Needed Glitz
 15:47 – Building a Brand People Trust, Not Just a Magazine
 19:35 – The Copycat Problem: Doing Things With No Intention
 22:14 – How to Serve People and Still Stay Profitable
 24:27 – When You Chase Money, You Never Get It
 29:46 – Global Recognition Comes From Continuous Excellence
 33:21 – Mentorship From Afar: You Don't Need a One-on-One
 40:38 – Excellence Is a Daily Decision
 44:33 – Why Claudia Went Into Politics
 50:35 – Feminism, Equity and Putting the Right Women in the Room
 01:02:16 – Daily Actions for Every Creative Entrepreneur
 01:06:46 – How to Find Your Gap and Fill It
 01:13:41 – Final Mindset: Never Be in a Rush

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